A legal disclaimer

Last Updated: [16/06/2026]

Introduction

Robinsons Exteriors is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

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Who We Are

Robinsons Exteriors provides exterior cleaning services throughout Buckinghamshire, Oxfordshire and Northamptonshire.

For any questions regarding this Privacy Policy, please contact:

Robinsons Exteriors

Email: robinsonsexteriors137@gmail.com

Phone: 07923034197

Website: www.robinsonsexteriors.com

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Information We Collect

We may collect and process the following information:

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Information You Provide

• Name

• Email address

• Telephone number

• Property address

• Details relating to your enquiry

• Photographs you provide for quotation purposes

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Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on the website

• Referring website addresses

This information is collected through analytics tools and cookies.

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How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations

• Arrange appointments

• Deliver our services

• Communicate regarding ongoing work

• Improve our website and services

• Comply with legal obligations

We only collect information that is necessary for these purposes.

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Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent

• Contractual necessity

• Legitimate business interests

• Legal obligations

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Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third-party providers where necessary to operate our business, including:

• Website hosting providers

• Email service providers

• Accounting services

• Legal or regulatory authorities where required by law

All third parties are required to protect your information appropriately.

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Data Storage and Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

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How Long We Keep Your Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and business requirements.

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Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing of your data

• Object to processing

• Request data portability

• Withdraw consent where consent is the legal basis

To exercise any of these rights, please contact us using the details above.

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Cookies

Our website may use cookies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

If you use services such as Google Analytics, cookie consent may be required before analytics cookies are placed on visitors' devices.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Robinsons Exteriors

Email: robinsonsexteriors137@gmail.com

Phone: 07923034197

Website: www.robinsonsexteriors.com

If you are dissatisfied with how your information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk